May 2022

The heart of virtual facilitation why your heartware matters more than the hardware

Can I be honest?

I’m 26. Yes, maybe I’m your son’s age. Before you quickly click away, wait. I’m not here to sell you the latest app to use for your virtual facilitation. I’m not even sure how to use the latest apps. I’m not here to tell you how you should be using your technology better. I’m here to talk about how maybe, just maybe, in a ‘new’ normal, ‘next’ normal, whatever normal they call it now, there are certain unchangeable principles that still hold. This article is about the principles that still remain, and how certain tweaks can adjust your work to a new environment.