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Transforming your Products and Services through Design Thinking

1. What is Design Thinking? Design Thinking involves redefining problems, understanding the end user and challenging assumptions to try to pinpoint alternate solutions and strategies that may not be immediately obvious. It also provides a solution-driven path to resolving problems. Design Thinking is an assemblage of experiential methods, as well as a manner of functioning […]

Getting The Most Out Of Focus Group Discussions

Focus group discussions (FGDs) are an effective way to get individuals with similar experiences or backgrounds to deliberate on a particular topic, guided by a group facilitator or moderator. Sometimes it may take time to establish rapport among participants, but when they do eventually interact, the real power of a FGD kicks in. Participants can […]

Facilitating Stakeholders Engagement: Effective Engagement, Stronger Commitment

WHY STAKEHOLDER ENGAGEMENT IS IMPORTANT Consistently in the course of business, stakeholder engagement remains an important factor in order to respond to legitimate stakeholder concerns, mitigate risks and even in defining future strategy; and it requires the company to have excellent communication with its stakeholders. Common Key Stakeholder Groups Stakeholders are people who affect or […]

Making Change Game Changing

With the world facing an increasingly Volatile, Uncertain, Complex, Ambiguous (VUCA) situation, companies have no option but to change, sometimes at unparalleled rates, in order to survive. Some factors driving business change today include, but are not limited to

Making Meetings Matter

Studies show that the average employee spends approximately six hours each week in meetings and senior level professionals can spend up to 85% of their total work time in scheduled meetings. The infographic below highlights some of the downsides of numerous meetings from studies done in the U.S. However, if meetings could be truly […]

Transform Your Process, Transform Your Business

The Importance of Productivity to An Organisation “Productivity isn’t everything, but in the long run it is almost everything.” — Paul Krugman, The Age of Diminished Expectations (1997) A country’s ability to improve its standard of living over time depends almost entirely on its ability to raise its output per worker.” To sustain increase in […]

The Power of the SDI in Leadership Development

In our SPOTlight on Managing for High Performance™ and SPOTlight on Leading for Success™ training; we utilise the The SDI – a powerful and effective tool for understanding the motives and values that drive behaviours. The SDI plays off people’s basic need to better understand themselves and others, and that understanding allows them to lead with clarity and empathy, build stronger teams, and more effectively navigate conflict.

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