Facilitation
I have attended many retreats with facilitators before but I find that Facilitators Network Singapore is really world-class!
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Our Service Model
Our Solution Framework
Our Value Proposition
Our approach is People-oriented
Peter Block, Flawless Consulting:
“Commitment may be more important than perfection. There are always several right answers to every question.”
1. Bet on Engagement over Mandate and Persuasion
2. Design more Participation then Presentation
Our approach is Customer-centric
Source: Adapted from Dr Christian Forstner, EFQM Director for Business
Development; EFQM is European Foundation for Quality Management)
Our Approach is Data-driven
Source: Kurt Lewin
Our Clients
Government.Private.People Sectors
Our Proven Track Record
What some of our clients say about us
Karen Lee
CEO
HCA Hospice Limited
Janice and her team has been amazingly patient and accommodating to our needs. They are open to suggestions and willing to adjust their approach as the project progressed. We look forward to partnering with FNS for our future facilitation needs.
Organisational Development Project, Jan-Apr 2023
Dr Lothar Thoma
COO Air & Sea Division, Gebrüder Weiss
2023 February
From my point of view, it was worthwhile to meet in Singapore having such an open and straightforward discussion. Thanks to your input and Janice’s powerful facilitation we were quite productive and always on time. I honestly did not expect to get to this point in this process. Thanks to Janice and Su Yin – you did an incredible good job!
“I would like to express our great appreciation for facilitating our Management Retreat discussions on 16th – 17th Jan 2020. It was a fruitful and productive 2 days. Our team had good fun too.”
Assistant Director
Strategic Planning from charity sector on Strategic Planning Retreat
2020 January
“Session was lively and engaging. It allowed us to relax while still working and thinking for KKH family!”
Pauline Wee
2019 January AD, KKH
“Event was very organized, and we did not lose sight of purpose of our retreat.”
Participant
2019 January
K.Thanaletchimi, President,
Healthcare Services Employees’ Union
REACH Supervisory Panel Retreat
2019 May
It was an interesting, passionate and most engaging session that got everyone to actively participate and contribute lots of suggestions and ideas.
“I have attended many retreats with facilitators before but I find that Facilitators Network Singapore is really world-class!”
Executive Director
from Continuing Education sector on Strategic Planning Retreat
2019 June
The process is amazing! I am now convinced that diversity and inclusion is the way to go!
Chief Operating Officer
Healthcare sector on Service Principles/Values workshop
2019 June
“I have attended a few retreats conducted by FNS and I find that amongst all the consultants that we have engaged so far, FNS seems to understand the corporate culture in Singapore the best.”
Former APEC Secretariat staff
2018
FNS facilitated a series of meaningful workshops from September to October 2019 for citizens on recycling right in Singapore
Our Team
FNS trained associates are carefully selected professionals who have demonstrated a passion for continuous learning, practice and honing of the art and science of process facilitation. They are skilled in the correct use of and a good understanding of the theoretical underpinning of numerous tools, techniques, and methodologies applied in process facilitation.
Please see the profiles of a sample list of our team of associates.
Legend:
- IAF: International Association of Facilitators
- INIFAC: International Institute for Facilitation
- CPF: IAF Certified Professional Facilitator
- CVF: INIFAC Certified Virtual Facilitator
- CCF: INIFAC Certified Competent Facilitator
- CMF: INIFAC Certified Master Facilitator
- PBM: The Pingat Bakti Masyarakat (Public Service Medal) awarded to any person who has rendered commendable public service in Singapore.
Janice Lua, PBM
MBA, MSc
CPF-Emeritus
- Twenty years experience in the private, public and people sectors, across different industries in different senior management positions and functions.
- Extensive facilitation experience for corporate, social and community issues.
- Facilitated internationally using small and large group methods for a wide range of objectives e.g. vision-mission-values review & creation, board/strategic/corporate planning, focus groups, citizens/multi-stakeholders engagement, ideas generation, problem solving, action planning, etc.
- Masters in Technology Management (UK) and MBA (Australia) in Entrepreneurial Management.
- Certificate, Design Thinking Masterclass
- IAF Certified Professional Facilitator (CPF), INIFAC Certified Master Facilitator, INIFAC Certified Master Learning Facilitator & INIFAC Certified Virtual Facilitator (CVF)
- Member, Board of Assessors, INIFAC
- Certified Management Consultant
- Associate Consultant, Service Industry Transformation Programme with Singapore Productivity Centre; 2nd Vice President of Singapore Productivity Association
- Associate Trainer, Civil Service College for OD 101 and Facilitation Skills for OD Practitioners since 2013
- Co-founded the Facilitators Network in 2004 to upscale the competencies of facilitators in Asia.
- Co-author, SPOT on Facilitation in 2011, co-author, Facilitation in Training & Teaching (FiT), 2020
Pingat Bakti Masyarakat (PBM) is a Singapore Public Service Medal for commendable public service
IAF-International Association of Facilitators; INIFAC-International Institute for Facilitation
Prabu Naidu
BSc, MSc
CPF-Emeritus
- Twenty years of MNC experience (1980-1999) with Philips, AT&T and Compaq.
- Spanned diverse functions in Engineering, Materials, Project Management, TQM, HRD, Managing Change and Supply Chain Re-Engineering.
- Set the foundation for current nineteen years (2000-2018) of training, facilitation and consulting work in organisational development.
- Designed and delivered numerous OD interventions for MNCs, SMEs, Government departments & not-for-profit organisations in Singapore and regionally for MNEs & SMEs.
- Masters in Organisational Behaviour (UoL – Birkbeck College, UK).
- BSc in Economics & Management (UoL).
- IAF Certified Professional Facilitator (CPF) and an INIFAC Certified Master Facilitator (CMF).
- Master trainer of Strength Deployment Inventory® (SDI).
- Board member of INIFAC to develop facilitation in the Asian region.
- Co-founded the Facilitators Network in 2004 to upscale the competencies of facilitators in Singapore and the region. His lectures at professional institutions are always well received by the students as all his lectures are very engaging and facilitative.
- Co-authored SPOT on Facilitation in 2011.
Shoba Chandran
BSc, CMF
- Works actively with management teams to mould the culture of an organisation into one that is conducive to innovation.
- Facilitates year-end / strategic planning retreats (locally and overseas) to help management teams review the past while charting a vision for the future.
- Runs leadership development programmes, team building sessions, negotiation workshops and ‘train-the-trainer/facilitator’ workshops.
- Serves as an Action Learning coach in both a professional and academic capacity.
- Graduate Diploma in Science (Psychology) – University of Sydney, Australia
- Bachelor of Science (Psychology) – University of New South Wales, Australia
- INIFAC Certified Master Facilitator (CMF)
- Certified WIAL Action Learning Coach
- Certified Six ‘I’s of Innovation® practitioner
- Certified trainer & developer WSQ – Advanced Certificate in Training & Assessment (ACTA)
- Open Space Technology™ & World Café practitioner
Sabarudin Hashim
BBA,MSc
- More than 18 years of experience as a trainer and facilitator in Public, Private & People sectors.
- After full-time National Service, was actively involved in delivering competency training programs for Association of Muslim Professionals and its education arm, Mercu Learning Point.
- Principal facilitator of leadership programs targeted at residential student leaders in NUS between 2009 to 2014, where he has trained more than 600 Residential Student Leaders through customised leadership programs.
- Through process facilitation and the use of experiential learning frameworks, he has coached undergrads and young entrepreneurs to brainstorm & co-design solutions, manage conflicts, build interpersonal skills and overcome limiting beliefs.
- He has been a lead-facilitator handling multiple projects in the area of strategic planning, forum moderation and leadership team building for volunteer-welfare organisations (VWOs), government agencies and private-sector organisations.
- INIFAC Certified Competent Facilitator (CCF).
- Masters in Training & Development (Griffith University).
- Bachelor of Business Administration (University of Western Sydney).
Colin Tan
BSc, MA
- More than 32 years of experience as a Learning & Development (L&D) and Organisation Development (OD) professional.
- Held senior management positions in medium-sized consulting firm and beauty services company.
- Experienced in leading customer experience and employee development projects.
- Conducted training in business management, leadership, service excellence, innovation and team development.
- Developed national-level programmes in service excellence, the Certified Service Professional, commissioned by WDA for sector-wide rollout.
- Worked with public, private and non-profit sector clients, locally and regionally.
- Facilitated: Strategic Planning for international NGO, KK Women’s and Children Hospital, SkillsFuture Singapore; People’s Association Community Sharing Session for new citizens; Focus Group Discussion on Active Mobility (LTA), Hawker Culture (NHB), Engagement Session for business leaders (SBF), Citizens’ workgroup on recycling right (MEWR).
- Master of Arts in Education and Human Development, The George Washington University.
- Bachelor of Science (Economics) in Management Studies, University of London.
- Diploma in Adult and Continuing Education (DACE) by Institute for Adult Learning.
- Specialist Adult Educator, Adult Education Professionalisation scheme, Institute for Adult Learning.
- Myers-Briggs Type Indicator (MBTI), Qualified Practitioner.
- Certified Design Thinking Facilitator, DesignThinkers Academy.
- Certified Strength Deployment Inventory (SDI) Facilitator, TotalSDI.
Philibert Braat
MSc
- Twenty-five years of experience in the private sector with leading, global content developers / distributors in (senior) management positions. International TV production-related work experience (Europe, Americas and Asia Pacific).
- Self-employed / Owner of PB Media since 2012. Creator of successful TV formats and experienced script writer, visual storyteller and Series Producer.
- Facilitation, Coaching, Training and extensive (creative) Consultancy experience in (Digital) Media, Project Management, Innovation Management, Business Development, Stakeholder Management, Client Relationship Management, (International) Marketing & Business, People & Change and Leadership.
- Facilitated locally and internationally using creative problem solving & decision-making methods such as Lotus Blossom, Six Thinking Hats, Crazy 8s, Focus Group Discussions, Affinity Diagram, Open Space Technology and World Café.
- Volunteer Facilitator with FNS and volunteer coach with Growthbeans Coaching Circle (supported by Youth Corps Singapore) and Self Awareness Festival 2019.
- Master of Science in Business Administration (Rotterdam, the Netherlands) and CEMS Master in International Management (Paris, France).
- Certified Organisational Coach, Level One & Level Two (IECL).
- Advanced Certificate in Training & Assessment (IAL).
- Certificate Basic Visual Facilitation (Bikablo).
- Certificate Creative Problem Solving and Decision Making (MDIS).
- Leadership & Management (Krauthammer International).
Sasi Kumar
BBA
- 13 years of experience in corporate facilitation through adventure learning
- Held senior management positions in organisation operations, human resource, training & development and change management
- One of the board of directors for SeaOPS Ltd, a non-profit organisation
- Member of Outdoor and Adventure Learning Association (OLAE)
- VUCA Programme Ambassador through the means of Sailing
- Agile Work processes Facilitator as a ScrumMaster
- Ran programmes for change management through technology
- Worked with more than 1,000 organisations from MNCs, SMEs, Government Agencies/Organisations and NGOs.
- LEGO Serious Play Facilitator
- The Leadership Practice Inventory Facilitator (The Leadership Challenge)
- INIFAC Certified Virtual Facilitator (CVF).
- Personality Profiling DISC Master Trainer (Running train the trainer sessions)
- Bachelor of Arts in Business Administration (Birmingham City University).
Aree Fooyontphanich
B.Comm, ACTA
- 12 years of experience as a people developer in enabling individuals, teams and organizations to build capabilities through learning & development, career coaching, training and facilitation.
- Industry background spans private and public sectors such as hospitality, training consultancy, manufacturing and government workforce industries.
- Facilitation track record : virtual and face-to-face community focus group discussions, design thinking teams, workplans action workshops and panel moderation.
- B. Degree in Business Communication
- Post Grad Diploma in HR & Organisational Development
- Advanced Certificate in Training and Assessment (ACTA) by SkillsFuture Singapore
- Certified Virtual Facilitator (CVF), INIFAC
- Certified Scrum Master, Scrum Alliance
- Development Dimensions International, Facilitator (DDI- USA).
- Certified Virtual & Technology Enabled Facilitation (Institute of Adult Learning, Singapore)
- Certified Behavioural and Career Consultant (IML-USA)
- Certified Development Dimensions International, Facilitator (DDI- USA)
Teoh Su Yin
LLB, LLM, ACTA
- More than twenty years of experience as a corporate/commercial lawyer in private practice.
- Advised local and foreign financial institutions, government-linked companies, statutory boards, corporations and individuals on a variety of transactions with an emphasis on cross-border transactions.
- Big Four local law firm partner for more than a decade and currently advisor to a Big Four local firm.
- Engaged in learning and development (L&D) activities as a secondary job function since 2007 and full time since 2019.
- Law-related L&D centred upon training fresh law graduates; supervising, coaching and mentoring junior lawyers and entry-level law firm partners; conducting customised workshops for clients; adjunct lecturing at a local polytechnic and knowledge management.
- Non-law related L&D in the areas of thought, communication, team and group dynamics and conflict resolution. Co-taught an undergraduate course on multicultural work in Finland within a social-pedagogical framework for multi-professional collaboration.
- Effectively bilingual and able to facilitate in both English and Malay.
- Bachelor and Master of Laws (National University of Singapore), called to the Singapore Bar and admitted to the Roll of Solicitors of England & Wales.
- Post-graduate certification in pedagogy (Finland).
- INIFAC Certified Virtual Facilitator (CVF).
- Certification in relation to the provision of shadow support to persons with disabilities, harnessing diversity as a driver at work, Social Thinking® and leadership and people management.
- WSQ Advanced Certificate in Learning and Performance certification in early January 2021.
- Singapore Ministry of Education-registered instructor.
